About The Coffee Bean & Tea Leaf
Our Address
7407 W Bell Rd #2, Peoria, AZ 85382, USA
We Offer Free and Premium Business Listings
Service was great in the drive-through. Got coffee and a breakfast burrito. Seems like they just threw it together and punched it before heating it, lol. In all, just do better!
It's been 5 years since I last visited this location. I was hoping for improvement. Unfortunately, it's worse. The coffee was so weak, it tasted as if the grounds had been reused. Terrible. Cashier asked if I'd like to add cream, and didn't warn me it's nearly $1 to do so. Paid $4.75 for a watery cup of coffee with maybe a tablespoon of cream. Neither of the (two) visible employees seemed happy, no greeting, no smiles, nothing as anyone left. Heavy coating of dust on most of the shelves and displayed products. Filthy windows inside and out. I don't need to try again if they're still here 5 years from now.
First time at this particular location. Ordered an iced latte with three shots (normally two), Got the drink and it looked like almost no espresso in it. Questioned the barista. For some unknown reason they made it with half and half vs. milk. They remade it with whole milk but still weak. Also ordered the maple donut that tasted as if it were made back in the Stone Age. Stale. Come on Coffee Bean. Do a better job.
I love these coffee it’s really good but what I don’t like is that it seems I’m buying a cup of ice than coffee. It’s ridiculous the amount of ice they put on the ice coffee and it’s not the first time they do these
Unfortunately, when I express not being happy about the long wait in line only to be told they were out of my favorite holiday drink the employee felt it was ok to get snippy back. Showing no understanding why I would be frustrated. I asked to speak with a manager and at first he did not seem any nicer. Toward the end of our conversation he seemed a bit nicer. I order a back up drink since my favorite wasn't available. When I went to pay the manager said he would cover it. I proceeded to hand him my card as I really didn't need it free. He insisted and having spend many years on management I thanked him because I felt he was at least trying for good service. Well not the case I left and took a drink.....horrible. Not at all what I asked for. I guess shame on me for trusting the store and not having a drink while there Needless to say......after many years going to this store I will never go back nor will I recommend them to anyone We all work hard for what we have and there is no reason to be rude to customers when you are the one who ran out of product and can't even put up signs reflecting that