We had Tom, Tyler, and Byron really took care of us. Got done a lot quicker than I ever expected. The new AC units just blow me away. I love the follow-up from this company. They really a ton of faith in their product. That's what made us feel really comfortable making a decision to replace our AC with cool zone. The guys in the house will respectful all day long and we're very knowledgeable about the systems. They made our system a ton more efficient, pointed out a lot of things that the builder did kind of incorrect. So I'm excited to lower my bills with a more efficient system! I would recommend this company and ask for Tyler, Tom and Byron you won't be disappointed!
Amanda Baird
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November 14, 2024
Cool Zone HVAC has the #1 customer service and technicians in the valley of the sun. First of all, Nicole is professional and knows how important communication is to the whole process. When technician Dakota arrived to inspect and diagnose the unit. Dakota was knowledgeable, kind and considerate of the whole situation. Dakota is an excellent technician and sales associate too. Today two more employees from Cool Zone arrived to replace my unit. I am so impressed by both Craig and Tom having been so on target and installing the unit, removing the old one and the outdated swamp cooler too from the roof. They were careful, worked diligently and hard, and even took picture of the work they accomplished on the roof to share with me. I was not only impressed with their timeliness both Tom and Craig made time to find things in common with me. For example: I help a local shop called VN Boba - which is authentic Vietnamese Boba and it was really neat to learn that Craig is Vietnamese. This company is above par and deserves your business. Thank you ALL for making me feel cared about and educating me about the new AC and thermostat. The scrap company arrived less than an hour after the job was done and removed all the debris. Cool Zone you are #1 in Arizona! Keep up the good work. Happy Holidays 🎄🎅🧑🎄
Jaycee Long
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March 25, 2025
We had a great experience with cool zone! They came highly recommended to us. Our salesman, Dakota explained all our options very well and was not pushy, unlike another company we had come out. Their estimates beat all other competitors by far. Install day went off without a hitch (even though they were short handed that day). Byron and the install guys were so helpful and professional. Byron made sure everything was installed to his standards (very high standards by the way). A week later Dakota came back out to check Eve and make adjustments as needed. Extremely happy with their services!!
Justin Brevik
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March 19, 2025
Tom, Byron and Dakota installed a new carrier system to replace my builder grade junk. I was extremely satisfied with the installation. The crew was professional and friendly!
Michelle Christ
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March 19, 2025
Very satisfied. Dakota is extremely knowledgeable about their systems, he made us feel very comfortable making this tough decision. The day of install was smooth. The techs that came to install were kind and respectful. Thank you so much Tylor, Byron, Craig, and Tom. You guys have amazing customer service and it just felt like friends were in our home. They listened to every concern and question and made sure they didn’t leave with anything not down or questions answered. I also really appreciate the follow up several weeks after install. 100 stars and glad we have you guys for our future needs! I feel very confident in this company. Thank you again. Michelle and Joseph Ainslie
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8642 N 78th Ave #2, Peoria, AZ 85345, USA
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We had Tom, Tyler, and Byron really took care of us. Got done a lot quicker than I ever expected. The new AC units just blow me away. I love the follow-up from this company. They really a ton of faith in their product. That's what made us feel really comfortable making a decision to replace our AC with cool zone. The guys in the house will respectful all day long and we're very knowledgeable about the systems. They made our system a ton more efficient, pointed out a lot of things that the builder did kind of incorrect. So I'm excited to lower my bills with a more efficient system! I would recommend this company and ask for Tyler, Tom and Byron you won't be disappointed!
Cool Zone HVAC has the #1 customer service and technicians in the valley of the sun. First of all, Nicole is professional and knows how important communication is to the whole process. When technician Dakota arrived to inspect and diagnose the unit. Dakota was knowledgeable, kind and considerate of the whole situation. Dakota is an excellent technician and sales associate too. Today two more employees from Cool Zone arrived to replace my unit. I am so impressed by both Craig and Tom having been so on target and installing the unit, removing the old one and the outdated swamp cooler too from the roof. They were careful, worked diligently and hard, and even took picture of the work they accomplished on the roof to share with me. I was not only impressed with their timeliness both Tom and Craig made time to find things in common with me. For example: I help a local shop called VN Boba - which is authentic Vietnamese Boba and it was really neat to learn that Craig is Vietnamese. This company is above par and deserves your business. Thank you ALL for making me feel cared about and educating me about the new AC and thermostat. The scrap company arrived less than an hour after the job was done and removed all the debris. Cool Zone you are #1 in Arizona! Keep up the good work. Happy Holidays 🎄🎅🧑🎄
We had a great experience with cool zone! They came highly recommended to us. Our salesman, Dakota explained all our options very well and was not pushy, unlike another company we had come out. Their estimates beat all other competitors by far. Install day went off without a hitch (even though they were short handed that day). Byron and the install guys were so helpful and professional. Byron made sure everything was installed to his standards (very high standards by the way). A week later Dakota came back out to check Eve and make adjustments as needed. Extremely happy with their services!!
Tom, Byron and Dakota installed a new carrier system to replace my builder grade junk. I was extremely satisfied with the installation. The crew was professional and friendly!
Very satisfied. Dakota is extremely knowledgeable about their systems, he made us feel very comfortable making this tough decision. The day of install was smooth. The techs that came to install were kind and respectful. Thank you so much Tylor, Byron, Craig, and Tom. You guys have amazing customer service and it just felt like friends were in our home. They listened to every concern and question and made sure they didn’t leave with anything not down or questions answered. I also really appreciate the follow up several weeks after install. 100 stars and glad we have you guys for our future needs! I feel very confident in this company. Thank you again. Michelle and Joseph Ainslie