We had Tom, Tyler, and Byron really took care of us. Got done a lot quicker than I ever expected. The new AC units just blow me away. I love the follow-up from this company. They really a ton of faith in their product. That's what made us feel really comfortable making a decision to replace our AC with cool zone. The guys in the house will respectful all day long and we're very knowledgeable about the systems. They made our system a ton more efficient, pointed out a lot of things that the builder did kind of incorrect. So I'm excited to lower my bills with a more efficient system! I would recommend this company and ask for Tyler, Tom and Byron you won't be disappointed!
Amanda Baird
-
November 14, 2024
Cool Zone HVAC has the #1 customer service and technicians in the valley of the sun. First of all, Nicole is professional and knows how important communication is to the whole process. When technician Dakota arrived to inspect and diagnose the unit. Dakota was knowledgeable, kind and considerate of the whole situation. Dakota is an excellent technician and sales associate too. Today two more employees from Cool Zone arrived to replace my unit. I am so impressed by both Craig and Tom having been so on target and installing the unit, removing the old one and the outdated swamp cooler too from the roof. They were careful, worked diligently and hard, and even took picture of the work they accomplished on the roof to share with me. I was not only impressed with their timeliness both Tom and Craig made time to find things in common with me. For example: I help a local shop called VN Boba - which is authentic Vietnamese Boba and it was really neat to learn that Craig is Vietnamese. This company is above par and deserves your business. Thank you ALL for making me feel cared about and educating me about the new AC and thermostat. The scrap company arrived less than an hour after the job was done and removed all the debris. Cool Zone you are #1 in Arizona! Keep up the good work. Happy Holidays 🎄🎅🧑🎄
Brett Hardy
-
January 12, 2025
We were looking to upgrade our equipment and have the ducting in our home redone. We started out with a quote from the Costco contracted company. All they wanted to do was sell us equipment, and made all kinds of excuses as to why they wouldn't be able to re do our ducting. After that experience I wanted to find a company that would not only sell us the Carrier equipment we were looking for but provide excellent customer service and installation. I called into the office and the ladies were very friendly, and got us scheduled for an estimate. Dakota arrived on time and spent the necessary time to evaluate our situation and answer all of the questions that I had. He had a can do attitude and was not afraid to enter the crawl space to evaluate our ducting. A night and day difference from the salesman on the first quote. On the day of our install Byron, Tyler, Tom, and Craig arrived on time. They respected the areas of our home that they worked in, and performed the installation as if it were their own home. They worked well into the night during the two days it took to complete the process making sure that all aspects of the work was done right the first time. After the installation was complete Dakota, and Byron came by to make some final adjustments to our ducts to get everything balanced out and working correctly with the new system. Overall I appreciate the attention to detail that the crew provided. This is the type of company that we like to do business with.
Dr. Bob Best of Breed Vehicle Services
-
June 26, 2024
My ac had been failing and today got the replacement. Tom & Tyler were awesome and worked hard in this heat to get my unit up and running! They were professional, very easy to work with and stayed until the job was done. I highly recommend Cool Zone Air and Heating!
Denise wadina
-
December 31, 2024
I have a great experience with Cool Zone Air Conditioning and heating. Justin and Joseph were awesome, came to my house to fix my units and were so polite and great communication! They definitely are A++ highly recommend. Would use them again. Went above and beyond. On time as well and let me know prior to arrival.
We had Tom, Tyler, and Byron really took care of us. Got done a lot quicker than I ever expected. The new AC units just blow me away. I love the follow-up from this company. They really a ton of faith in their product. That's what made us feel really comfortable making a decision to replace our AC with cool zone. The guys in the house will respectful all day long and we're very knowledgeable about the systems. They made our system a ton more efficient, pointed out a lot of things that the builder did kind of incorrect. So I'm excited to lower my bills with a more efficient system! I would recommend this company and ask for Tyler, Tom and Byron you won't be disappointed!
Cool Zone HVAC has the #1 customer service and technicians in the valley of the sun. First of all, Nicole is professional and knows how important communication is to the whole process. When technician Dakota arrived to inspect and diagnose the unit. Dakota was knowledgeable, kind and considerate of the whole situation. Dakota is an excellent technician and sales associate too. Today two more employees from Cool Zone arrived to replace my unit. I am so impressed by both Craig and Tom having been so on target and installing the unit, removing the old one and the outdated swamp cooler too from the roof. They were careful, worked diligently and hard, and even took picture of the work they accomplished on the roof to share with me. I was not only impressed with their timeliness both Tom and Craig made time to find things in common with me. For example: I help a local shop called VN Boba - which is authentic Vietnamese Boba and it was really neat to learn that Craig is Vietnamese. This company is above par and deserves your business. Thank you ALL for making me feel cared about and educating me about the new AC and thermostat. The scrap company arrived less than an hour after the job was done and removed all the debris. Cool Zone you are #1 in Arizona! Keep up the good work. Happy Holidays 🎄🎅🧑🎄
We were looking to upgrade our equipment and have the ducting in our home redone. We started out with a quote from the Costco contracted company. All they wanted to do was sell us equipment, and made all kinds of excuses as to why they wouldn't be able to re do our ducting. After that experience I wanted to find a company that would not only sell us the Carrier equipment we were looking for but provide excellent customer service and installation. I called into the office and the ladies were very friendly, and got us scheduled for an estimate. Dakota arrived on time and spent the necessary time to evaluate our situation and answer all of the questions that I had. He had a can do attitude and was not afraid to enter the crawl space to evaluate our ducting. A night and day difference from the salesman on the first quote. On the day of our install Byron, Tyler, Tom, and Craig arrived on time. They respected the areas of our home that they worked in, and performed the installation as if it were their own home. They worked well into the night during the two days it took to complete the process making sure that all aspects of the work was done right the first time. After the installation was complete Dakota, and Byron came by to make some final adjustments to our ducts to get everything balanced out and working correctly with the new system. Overall I appreciate the attention to detail that the crew provided. This is the type of company that we like to do business with.
My ac had been failing and today got the replacement. Tom & Tyler were awesome and worked hard in this heat to get my unit up and running! They were professional, very easy to work with and stayed until the job was done. I highly recommend Cool Zone Air and Heating!
I have a great experience with Cool Zone Air Conditioning and heating. Justin and Joseph were awesome, came to my house to fix my units and were so polite and great communication! They definitely are A++ highly recommend. Would use them again. Went above and beyond. On time as well and let me know prior to arrival.