Needed garage 2-door complete doors and door openers replacement. Doug was knowledgeable, easy to work with, extremely patient with all my questions in explaining all the options and pricing, and was very communicative and always available for questions during and after my visit to the shop.
Art and Colton were incredible install technicians; very meticulous and methodical on setup, very meticulous on install as shown by their tenacious attention to detail in measurements, framing, and leveling, in doing the installation!
THANK YOU to Doug, Art, and Colton for an OUTSTANDING experience!!!"
Debbie Lacy
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August 14, 2024
The lost art of customer service is alive and well at Design Array Garage Door Store. We had a battery replaced on our garage door today. We called this morning and actually spoke to a receptionist. She transfered us to the service department and they scheduled an appointment for this afternoon. Our technician Joe was pleasant, professional and had us up and running in no time. We bought a garage door from them in 2020 and continue to be impressed with the product and service. We will continue to us and recommend them.
Michelle Childers
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November 02, 2024
Our garage door was not opening. We called them on Wednesday and they showed up promptly Thursday morning. The employee was so incredibly professional and so nice. He Explained the problem, showed us the old
Part and Had the part on him. He fixed it immediately.
Told us if we needed anything else to reach out I highly recommend them.
Angelica
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September 06, 2024
Recently bought a house and their sticker was on my garage door opener. They are very courteous with scheduling my service and is considerate that I work night shifts. Joe came to fix my garage door today and was really professional and did not mind my reactive dog. Reasonably priced and they are pretty straightforward! Thank you!
James T
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July 29, 2024
Called Design Array at 8:05, a technician arrived just as scheduled at 12:35 (same day), technician Cody diagnosed our issue, offered a number of options, we selected a total replacement unit and Cody had it operational in an hour. No high pressure sales, quality choices all around and we're back in business! The gentleman on the initial phone call was professional, easy to deal with and gave us a plan. Highly recommended if you have garage door issues. Great folks!
Needed garage 2-door complete doors and door openers replacement. Doug was knowledgeable, easy to work with, extremely patient with all my questions in explaining all the options and pricing, and was very communicative and always available for questions during and after my visit to the shop. Art and Colton were incredible install technicians; very meticulous and methodical on setup, very meticulous on install as shown by their tenacious attention to detail in measurements, framing, and leveling, in doing the installation! THANK YOU to Doug, Art, and Colton for an OUTSTANDING experience!!!"
The lost art of customer service is alive and well at Design Array Garage Door Store. We had a battery replaced on our garage door today. We called this morning and actually spoke to a receptionist. She transfered us to the service department and they scheduled an appointment for this afternoon. Our technician Joe was pleasant, professional and had us up and running in no time. We bought a garage door from them in 2020 and continue to be impressed with the product and service. We will continue to us and recommend them.
Our garage door was not opening. We called them on Wednesday and they showed up promptly Thursday morning. The employee was so incredibly professional and so nice. He Explained the problem, showed us the old Part and Had the part on him. He fixed it immediately. Told us if we needed anything else to reach out I highly recommend them.
Recently bought a house and their sticker was on my garage door opener. They are very courteous with scheduling my service and is considerate that I work night shifts. Joe came to fix my garage door today and was really professional and did not mind my reactive dog. Reasonably priced and they are pretty straightforward! Thank you!
Called Design Array at 8:05, a technician arrived just as scheduled at 12:35 (same day), technician Cody diagnosed our issue, offered a number of options, we selected a total replacement unit and Cody had it operational in an hour. No high pressure sales, quality choices all around and we're back in business! The gentleman on the initial phone call was professional, easy to deal with and gave us a plan. Highly recommended if you have garage door issues. Great folks!