went there today and was greeted with “what do u want” said my order and then was followed with “is that it” after i ordered one singular thing. Got to the window and the girl just opens the window and doesn’t say anything i ask her for the total and she says it then proceeds to continue her conversation with coworkers. no other customer is there and i wait 10 mins because they were talking. then i said thank you have a good day and she says “ok” and slams the window. Oh and did I mention the manager was the one who toke my order and was hanging out with them the whole time.
get your stuff together dunkin and stop employing underage dirt bags.
Cynthia Here
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May 01, 2025
Worst experience as a first time customer, will never try dunkin donuts again, the manager was a RUDE and HORRIBLE person. Accused me of lying about a cup of coffee. The coffee was undrinkable and I wanted it replaced, he put up a big fight over a coffee. Dutch bros would never have this kind of poor service.
Brianna Phillips
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August 19, 2022
This is a terrible location. They were out of over half of what we ordered. And we got the wrong food. The coffee was disgusting and had no flavor (ordered brown sugar cinnamon). The quality of the service and food was below average at best. Ordered two bacon sandwiches and instead got a sausage with the wrong cheese. The bacon was completely black and disintegrating. And instead of croissants, they were put on English muffins. The donut holes we flat and stale and almost rubbery. Will never go to this location again. They need some training on how to do their jobs right and how to take care of customers.
Yvette Mako
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May 11, 2025
Came here for the first time and was greeted with nothing but attitude—no “hi,” no “good morning,” nothing. The employee, Kaylee, was rude and didn’t even bother to repeat my order unless I specifically asked. I brought it up to the manager, Joe, and he was somehow even worse. Instead of addressing the issue, he snapped that he was “busy and backed up”—which was laughable, considering the place was nearly empty. On Mother’s Day of all days, the least you can do is leave your attitude at home. Moms have enough stress—we don’t need yours served with our coffee. Never coming back.
Sam MacLaughlin
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May 09, 2025
Unfortunately this location is not very friendly. Everyone acts like they don’t want to be there. The people on the weekend are definitely more friendly. They are close to my home but I went to the Dunkin on 75th and the 101 today and they were all very friendly.
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8386 W Thunderbird Rd, Peoria, AZ 85381, USA
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went there today and was greeted with “what do u want” said my order and then was followed with “is that it” after i ordered one singular thing. Got to the window and the girl just opens the window and doesn’t say anything i ask her for the total and she says it then proceeds to continue her conversation with coworkers. no other customer is there and i wait 10 mins because they were talking. then i said thank you have a good day and she says “ok” and slams the window. Oh and did I mention the manager was the one who toke my order and was hanging out with them the whole time. get your stuff together dunkin and stop employing underage dirt bags.
Worst experience as a first time customer, will never try dunkin donuts again, the manager was a RUDE and HORRIBLE person. Accused me of lying about a cup of coffee. The coffee was undrinkable and I wanted it replaced, he put up a big fight over a coffee. Dutch bros would never have this kind of poor service.
This is a terrible location. They were out of over half of what we ordered. And we got the wrong food. The coffee was disgusting and had no flavor (ordered brown sugar cinnamon). The quality of the service and food was below average at best. Ordered two bacon sandwiches and instead got a sausage with the wrong cheese. The bacon was completely black and disintegrating. And instead of croissants, they were put on English muffins. The donut holes we flat and stale and almost rubbery. Will never go to this location again. They need some training on how to do their jobs right and how to take care of customers.
Came here for the first time and was greeted with nothing but attitude—no “hi,” no “good morning,” nothing. The employee, Kaylee, was rude and didn’t even bother to repeat my order unless I specifically asked. I brought it up to the manager, Joe, and he was somehow even worse. Instead of addressing the issue, he snapped that he was “busy and backed up”—which was laughable, considering the place was nearly empty. On Mother’s Day of all days, the least you can do is leave your attitude at home. Moms have enough stress—we don’t need yours served with our coffee. Never coming back.
Unfortunately this location is not very friendly. Everyone acts like they don’t want to be there. The people on the weekend are definitely more friendly. They are close to my home but I went to the Dunkin on 75th and the 101 today and they were all very friendly.